Spring Lake Technologies Privacy Statement
Spring Lake Technologies has created this privacy statement (“Statement”) in order to demonstrate our commitment to customer privacy. Privacy on the Spring Lake Technologies web site (the “Site”) is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.
We require customers who register to use the services offered on our Site (collectively, the “Service”) to give us contact information, such as their name, company name, phone number, and e-mail address, and the number of users within the organization that will be using the Service.
Spring Lake Technologies uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter(s) when available by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to [email protected] Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter when available. Again, email will not be distributed or shared and customers can opt out of receiving any communication outside of normal workflow by emailing [email protected] at the time it is distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as provided for in the Spring Lake Technologies Master Subscription Agreement, we do not disclose to third parties the information provided. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does Spring Lake Technologies share user information with these parties.
Customers of the Service will be using the Site to host data and information (“Data”). Spring Lake Technologies will not review, share, distribute, print, or reference any such Data except as provided in the Spring Lake Technologies Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of providing services to customers, resolving a problem, support issue, or suspected violation of the Master Subscription Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
Spring Lake Technologies may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend and/or business associate about our site, we ask them for the friend’s and/or business associate’s name and email address. Spring Lake Technologies will automatically send the friend a one-time email inviting them to visit the site.
When you interact with the Spring Lake Technologies Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to Spring Lake Technologies, either by responding to a promotional offer, or opening an account, you remain anonymous to Spring Lake Technologies. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
Spring Lake Technologies uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Spring Lake Technologies to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required in order to use the Spring Lake Technologies application. Spring Lake Technologies uses persistent cookies that only Spring Lake Technologies can read and use, to identify the fact that you are a Spring Lake Technologies customer or prior Spring Lake Technologies Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers’ ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.
Third Party Cookies
The Site contains links to other web sites. Spring Lake Technologies is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. Spring Lake Technologies implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, Spring Lake Technologies provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.
Spring Lake Technologies offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us including but not limited to newsletters, send us a request specifying your new choice. Simply send your request to [email protected]
Correcting & Updating Your Information
If customers need to update or change registration information they may do so by having their client administrator edit the user or organization record. To update a User Profile, log on to www.springlaketech.com/login/index.html, select your organization, and select the last name of the User whose information you would like to update. To update billing information please call Jenn Swick at 732-320-0158. To discontinue the Service and to have data deactivated or removed, email [email protected] or call 801-553-9516. Spring Lake Technologies will respond to your correction or update request within 30 days from the date of your request.
Questions regarding this Statement or the practices of this Site should be directed to Spring Lake Technologies Security Administrator by e-mailing such questions to [email protected] or by regular mail addressed to Spring Lake Technologies, Attn: Online Security, 3 Chicago Blvd, Sea Girt, NJ 08750.